News & Insights Intro

AI Is a Change Journey – Not Just a Technology Implementation
Myles Pilkington Myles Pilkington

AI Is a Change Journey – Not Just a Technology Implementation

Article 2 of 4

Too often, AI is introduced as a technical upgrade. But in reality, it shifts decision-making, redefines roles, and reshapes how teams collaborate. It challenges assumptions, accelerates workflows, and introduces new ethical considerations.

It isn’t a software rollout. It’s a strategic, cultural journey.

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The Skills Shift – What It Takes to Thrive in an AI-Driven Automotive Business
Myles Pilkington Myles Pilkington

The Skills Shift – What It Takes to Thrive in an AI-Driven Automotive Business

Article 1 of 4

As artificial intelligence continues to transform the automotive industry—from predictive maintenance to hyper-personalised customer journeys—one thing is clear: the future isn’t just about smarter tools, but about more empowered people.

For OEMs, NSCs, and retailers alike, AI is not a plug-in solution. It’s a catalyst for rethinking how we work, lead, and serve. And that starts with skills.

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TRANSFORMATION: ENABLE PEOPLE TO DRIVE CHANGE
Creative PHM Creative PHM

TRANSFORMATION: ENABLE PEOPLE TO DRIVE CHANGE

Any change to the franchise model should be considered as a people transformation programme; a programme whose objective is to keep as much of the current and relevant talent, knowledge, and skills as possible to support the business transition.

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